Norton AntiVirus from Symantec is one of the best anti-virus software titles in the world. Enjoy the security of automatic protection against viruses, malicious ActiveX controls and Java applets, and other dangerous code. It protects you while you're surfing the Internet or getting information from floppy disks, CDs, or a network. It also automatically scans incoming attachments in the most popular email programs. It is extremely easy to keep updated, with automatic retrieval of new anti-virus definitions from Symantec as often as once a week.| Symantec, Norton Antivirus 2008, Windows, Shareware, Software, Download. Hello, my Norton Internet Security subscription recently expired, and so I downloaded the trial version of 2008 with the intent of renewing the subscription. My mother already owns a copy of this product (and has successfully installed and registered it), and she gave me one of her two extra keys, 25 characters long. However, I am in Germany for a year studying abroad and I when I try to subscribe through Norton I am only allowed to type in 19 characters. I wrote Norton a few days ago about this with screenshots but I haven't received any response. Im running on Windows Vista Home Basic and I haven't made any other changes to my computer since my product expiration, and I have never had problems with Norton before. I am on a new laptop(5 months old), and I never had to renew a subscription from this laptop before, but I know that when I originally installed Norton in the US I had no problems. I've checked the internet and I've checked Norton's help and support but I haven't found anything even related to my problem. As far as Vista, I had one problem so far with a wireless driver a few months ago but I reinstalled the driver and otherwise have had zero problems with my computer. Quick Recap: I have a 25 character product key but when I try to renew, Norton only provides me with 4 boxes 4 characters long and a fifth box that accepts only 3 characters. Any help is greatly appreciated. I don't know anyone who can work with my laptop here in Germany and my computer knowledge is next to nothing, so I really want to avoid a virus. But here's the exact words used for the option I selected: 'I have already purchased a subscription and I will type my renewal code in the spaces below:' The other two options being: 'Renew my subscription.' (aka buy a new product) and 'I have already purchased a subscription. Please check my subscription status.' (Tried it anyways but got nothing) Still haven't got a response yet, and I wrote on Thursday, one in response to customer service and another to a second address recommended by their customer service. The turn around on the website says 24 hours. I've heard though that Norton's customer service is generally lacking. Oh well, good to hear from some people here, though. Someone should have an answer sooner or later. I have no knowledge of Symantec or their renewal procedures. As Roddy said, the best help will come from Symantec. Free activation code norton antivirus 2008 downloads - Collection of activation code norton antivirus 2008 freeware, shareware download - Norton AntiVirus Virus. Opinion: Once a loyal customer of Norton Antivirus, Loyd has switched to a competitor. Because Norton's activation scheme breaks. If for some reason you can t change the product key of your Server 2008 under the My Computer Windows Activation. Antivirus software: Norton AntiVirus. Jan 31, 2008. I installed Norton Antivirus 2008 and have activated the software. Now periodically, the Protection Center notifies me the Virus Protection is at risk and activation is required. I click connect to. Nov 28, 2007 Norton security 2008 review. Norton Internet Security 2008 includes all the basic features within Norton Antivirus 2008. You wrote: ' But here's the exact words used for the option I selected: 'I have already purchased a subscription and I will type my renewal code in the spaces below:' It could be something very simple like Symantec's not considering a trial version to be a product 'up for renewal'. Or a matter of 'semantics'. (Pun intended) See their various definitions of subscriptions. According to them, their subscription key is used to renew their program's subscription service that update's your current subscription for another year. I'm far from equipped to help in this area and am only using this as an example. It's not based on fact and again only a wild guess. Sorry I can't be of help. Since you said you tried all the options, I guess 'patience' is the 'word of the day'. From what you've already experienced and from what I've read. You're going to need a lot of it. Best of luck. Thanks everyone for the help. I had someone back in the states also send an email using my screenshots and they got a response. The solution actually wasnt possible through anywhere on the website or under the 'subscription' option in the norton program, but under help & support in the program, and after a couple of links through there were a set of boxes that fit my code. I dont know why the original set only allowed 19 characters, and no I am sure it wasn't a credit card number:). Once again, if anyone else has this problem: Help and support through the client, follow the activation links, and select change product key when the option is available. Maybe that was obvious and I should have seen it before. Well, thanks anyways people. Blaisem -- Happy your problem was solved. I was just about to reply to your original post that the Help & Support feature in NIS2008 was a way to go. Another route is: This link takes you directly to the Support Page for NIS2008 where you have the option for Instant Online Chat or Call. 'Symantec now offers the added convenience of a call back service so you have the choice to call us or have Symantec call you! To use our new callback service and have an agent call you at a convenient time select the 'Schedule a time for Symantec Support to call me' option below. If you would prefer to call Symantec select the 'Call Symantec Support' option below instead, after completing the form you will be provided a support phone number and Priority ID that will allow you to bypass the options tree when you call' I have used both Support options and the waiting time was practically non-existent. Hi bcDuncanbc -- Here is some information.hope it can be of help to you. If you purchased a retail copy of the product on CD: The Product Key is either on a sticker on the CD sleeve or on an insert in the product package. If you purchased the product on DVD: The Product Key is on the DVD package. If you downloaded the product from the Symantec Store; The Product Key is stored on your computer as part of the download process and is included in the confirmation email from the Symantec Store. If your computer came with the product already installed: The Product Key is provided as part of the activation process. Be sure to save your Product Key by creating or signing in to your Norton Account, or by printing the key. You will need the Product key if you ever want to reinstall your product.
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